TERMS AND CONDITIONS
Please read these structural terms carefully before submitting hardware to our laboratory workbench coordinates.
1. ABOUT THESE TERMS
Welcome to the engineering workshop matrix of REPAIR BY SV. These terms regulate the parameters governing all device triage, logic-board diagnostics, repair executions, and service interactions managed inside our physical facility or handled via digital processing channels.
By authorizing a hardware inspection or initiating a lab drop-off protocol, you entry-bind natively into these operational guidelines.
2. DIAGNOSTIC PIPELINE (KSh 0)
All equipment entered into our laboratory logs undergoes an immediate, non-destructive initial triage stage. Our baseline hardware inspection sequence is executed completely free of charge (KSh 0).
A formal diagnostic report detailing the identified circuit shorts, component degradation factors, required bill-of-materials (BOM), and cost metrics will be transmitted for client authorization before any physical micro-soldering or parts replacement procedures begin.
3. NO-FIX, NO-FEE CLAUSE
We stand strictly behind our technical success metrics. If our bench technicians are unable to restore stability, tracing lines, or power parameters to your system core, the invoice for engineering labor reverts precisely to KSh 0.
You pay only for successful restoration outcomes. This protection parameter does not cover previous unauthorized component alterations or third-party logic board damage that makes standard recovery mathematically impossible.
4. LABORATORY LIABILITIES & DATA PROTOCOLS
Hardware storage files, partitions, and storage tracks remain the sole legal property of the client. While our system processes target zero data alteration during standard component replacements, the microscopic nature of micro-soldering and thermal extraction carries organic electronic stress risks.
We highly mandate executing a full system storage backup prior to workspace submission. REPAIR BY SV holds zero liability for storage partition corruption caused by underlying controller failure during triage.
5. HARDWARE COLLECTION & STORAGE TIER LIMITS
Once a diagnostic report or successful restoration completion flag is transmitted, the client retains an explicit collection lifecycle parameter window. Completed or un-repairable hardware must be recovered from our bench nodes within 30 calendar days.
Devices remaining unclaimed past this boundary window incur asset tracking storage overhead charges, and may be recycled or liquidated down the line to clear internal workbench capacity lines.